Real Estate, Milestones

Introducing Becka: your efficient digital ally

Tired of the endless back-and-forth emails and phone calls just to get a simple question answered? We've all been there. Stuck on hold, navigating complex menus, waiting for replies that never seem to come – it's enough to make anyone throw their hands up in frustration.

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But what if there was a smarter way? Introducing Becka, your one-stop solution for a smoother, more efficient online experience. Imagine a world where getting things done online is effortless. No more wasted time, no more frustration. Becka streamlines your experience, changing the way you interact with Backbone.

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Before we introduce you to Becka, let's explore the world of chatbots. Those unassuming windows that grace our screens or the helpful voices of virtual assistants like Amazon Alexa and Google Assistant, serve as bridges between human inquiry and technological prowess.

Behind every successful chatbot lies a team of human minds, crafting its capabilities—a partnership that blends human ingenuity with the reliability of technology.

Now, we understand the initial skepticism surrounding chatbots. However, when executed with finesse, a chatbot transcends its digital confines to deliver efficiency and satisfaction akin to human interaction.

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Why trust Becka with your queries? Consider this: chatbots significantly reduce resolution time. For example, Bradesco, a Brazilian bank, slashed their average response time from 10 minutes to mere seconds after implementing a chatbot, handling 283,000 questions per month with 95% accuracy. Göteborg Energy reported that their chatbot resolved 60% of customer service inquiries without human intervention, drastically reducing customer wait times.

Becka embodies our commitment to streamlining operations and reducing response times, empowering you to focus on driving sales.

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Need to cancel an appointment? Rearrange a photoshoot? Book a callback? Becka's got you covered. With just a few keystrokes, she navigates our platform's intricacies, freeing you to concentrate on renting or selling your properties.

Becka's journey is just beginning, and that means her capabilities will continue to evolve alongside your needs. Think of her as your ever-learning partner, expanding her knowledge to better assist you.

Embrace the digital revolution! Test Becka for yourself on the Backbone platform from June 11th onwards. Whether you're cancelling, rescheduling or seeking guidance, Becka is here to usher in a new era of efficiency and convenience.

Join us on this journey into the future of work.